BWM Travel Agency Privacy Policy

Last Updated: October 2025

At BWM Travel Agency (“BWM,” “we,” “our,” or “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, and share information when you use our website or services.
By engaging with BWM Travel Agency, you agree to the data practices outlined below.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services, process bookings, and maintain accurate records.

Personal Information

• Full name, contact number, address, and email
• Travel and booking details, including guest names and preferences
• Government-issued ID (passport, driver’s license) when required for travel
• Payment and billing information
• Event or wedding details for coordination purposes

Non-Personal Information

• Browser type, device, operating system
• Website analytics data and engagement behavior
• Cookies and tracking pixels

2. How We Collect Information

Information is collected through the following sources:

• Online forms and bookings via Zoho Forms, Zoho CRM, and Zoho Bookings
• Payment authorizations through Zoho Sign and secure payment processors
• Website tracking tools such as Meta Pixe